Thank you for shopping at PurelyPerfectHair.com. If you are not entirely satisfied with your purchase, we’re here to help.
Returns & Exchanges
Although we do not accept any returns or exchanges, you may cancel an order before it ships.
Unfortunately sale items cannot be refunded.
Damaged or Defective Products
Damaged or defective products may be returned to PurelyPerfectHair.com after contacting firstname.lastname@example.org. Please submit photo images of the damaged or defective product.
You will be responsible for paying for your own shipping costs for returning your damaged item. Shipping costs are non-refundable.
Shipping Lead Time
All orders have a 1-2 business day lead time upon receipt of order. Shipping method applies after order has shipped.
Orders placed during a holiday or promotion will have an approximate lead time of 3-4 business days upon receipt of order. Shipping method applies after order has shipped.
How To Return Your Item
Customer may return the package to the designated shipping address, and cover the shipping fee for returning the package only if the customer service staff have authorized the return. You can contact us if you have any questions at email@example.com in regards to returning an item.
If you have any questions, please contact us at firstname.lastname@example.org.
If you have any questions regarding our Return Policy, practices, or your use of our sites or applications, please contact us at email@example.com.